A note about coronavirus (COVID-19)

We know the COVID-19 situation is evolving quickly. We’re as concerned as you are about keeping our staff and our community safe, and we’re tracking the situation closely with the guidance of public health experts. All RISE Up materials continue to be available online so you can use the RISE Up program remotely with your students.  View our RISE Up Online Delivery – FAQs here and access NRF’s COVID-19 resources here.

RISE Up Training & Credentials

An employee at bj's is walking and smiling


Training & Credentials

Learning builds confidence. And confidence builds careers.


RISE Up is a training and credentialing program that provides foundational employability skills to help people land jobs and get promoted in retail stores and beyond. The curriculum and exams are industry recognized and were developed in collaboration with more than twenty retailers, including Walmart, Macy’s, The Home Depot, Burlington Stores, BJs Wholesale Club, and Nordstrom.

Contact us at RISEUp@nrffoundation.org to learn more about retailers offering guaranteed job interviews.

We’re here to help job seekers take the first step with our specially created training and credentials. Our course materials are designed for learners of all ages, backgrounds and education levels.

Our course materials are designed for learners of all ages, backgrounds and education levels. We updated all content in 2019, featuring:

  • Flexible Learning Options: Online, classroom, or blended learning

  • Engaging Content: Infused with video, pictures, scenarios, and activities

  • Robust Trainer Support Materials: Train the trainer tools and classroom PowerPoints

I am a...

Trunk Club Employees work at Laptops
If you are searching for employment, a RISE Up credential gives you the skills you need.
Learn more
Training Provider
RISE Up Participants- In Class with instructor
RISE Up credentials deliver the workplace readiness and customer service skills your students need to land jobs.
Learn more
retail employee at work
RISE Up credentials help develop skilled employees who can succeed in your workplace.
Learn more
Container Store Employee Stocking Shelves
71% of hiring managers appreciate employees with retail experience

Retail offers a fresh start and a way forward for millions of American job seekers. That's why we’re passionate about positioning people to get started or advance in their workplaces. By supporting first-time and second-chance job seekers, more people can find stable incomes, further their education and grow their careers — with your help.


We have over 800 training partners across the country including:

  • Dress for Success

  • Eckerd Workforce Development

  • Goodwill Industries

  • Fairfax County Public Schools (VA)

  • Lafayette Parish School System (LA)

  • Cleveland Metropolitan Schools (OH)

Good jobs change lives

 RISE Up is a groundbreaking training and credentialing initiative designed by the retail industry to help people — regardless of educational background, economic means or age — acquire the skills they need to land jobs in retail and advance into promising careers.

Request a demo
Interested in experiencing our trainings before you purchase? Request a demo below.
Purchase Now
RISE Up’s stackable credentials offer flexible delivery options and are widely valued by industry professionals. Purchase today.