Dive into the retail world, its career paths and industry jargon
Study retail operations, product life cycles, and supply chains
Know how the cost of goods sold impacts profit
Build basic customer service and sales skills
Practice job readiness skills
Discover the value of quality customer service
Improve your knowledge of different types of customers’ needs
Master effective communication skills
Design a sales plan and apply effective upselling strategies
Acquire advanced retail skills
See retail as a business and define the profit model
Recognize inventory life cycle and inventory control
Explore merchandising and marketing
Understand loss prevention
Learn the importance of workplace safety practices
The importance of supply chains, the flow of goods and the operations of supply chain facilities
Reverse logistics and its goals for cost recovery and sustainability
Safety measures and techniques
Problem-solving roles in supply chain facility management
Supply chain jobs, career paths and the skills needed to succeed
