Effective August 1, 2026, the cost for our retail training exams will increase $5, as will the cost for our exams & curriculum packages. The costs for our core curriculum and our micro credentials will remain the same.
We understand that you have tight budgets and competing priorities, and raising prices is not a decision we make lightly.
These price increases will allow us to continue to make improvements, enhancing student engagement with new classroom activities, adding full practice exams for each course, and developing new study aids. And we know that our connection to the retail industry and its jobs is important to you, so we’ll be expanding our career and industry spotlights to help your students launch their careers.
We know that many of you are doing your 2026-2027 planning now, and any orders placed before August 1 will maintain our current pricing.
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Applies to Retail Industry Fundamentals, Customer Service & Sales, Business of Retail, and Supply Chain Inventory & Logistics
Exam only
Remote proctor exam only
Curriculum + exam packages:
Online course & exam
Textbook & exam
Textbook, online course & exam
Online course & remote proctor exam
Standalone online courses, exam retests, textbooks and instructor guides
Micro-credentials ($35 each): Customer Conflict De-Escalation; Welcoming Customers with Disabilities
Districts with active pricing-freeze agreements (honor per agreement)
Retail Industry Fundamentals
Customer Service
and Sales
Business
of Retail
Supply Chain Inventory & Logistics
Exam Only
Current: $35
As of 8/1/26: $40
Current: $55
As of 8/1/26: $60
Current: $75
As of 8/1/26: $80
Current: $55
As of 8/1/26: $60
Remote Proctor Exam Only
Current: $75
As of 8/1/26: $80
Current: $95
As of 8/1/26: $100
Current: $75
As of 8/1/26: $80
Online Course & Exam
Current: $99
As of 8/1/26: $104
Current: $115
As of 8/1/26: $120
Current: $135
As of 8/1/26: $140
Current: $115
As of 8/1/26: $120
Textbook & Exam
Current: $99
As of 8/1/26: $104
Current: $115
As of 8/1/26: $120
Current: $135
As of 8/1/26: $140
Current: $135
As of 8/1/26: $140
Textbook, Online Course & Exam
Current: $135
As of 8/1/26: $140
Current: $155
As of 8/1/26: $160
Current: $175
As of 8/1/26: $180
Current: $155
As of 8/1/26: $160
Online Course & Remote Proctor Exam
Current: $135
As of 8/1/26: $140
Current: $155
As of 8/1/26: $160
Current: $135
As of 8/1/26: $140
When does the price change take effect?
August 1, 2026. Purchases before then remain at current prices.
What exactly is increasing?
$5 increase for exam-only, remote proctor exam-only and curriculum + exam packages for the core courses listed in the table above.
Is curriculum-only increasing?
No. Curriculum-only remains $65; this includes online course-only or textbooks.
Are micro-credentials increasing?
No. Customer Conflict De-Escalation and Welcoming Customers With Disabilities remain $35 each.
We have an agreement that freezes pricing — what happens?
We will honor active freeze agreements. Please route them to our team so we can verify the agreement and walk them through the process.
Why is pricing changing now?
Costs have increased significantly, and this is the first increase in six years.
