NRF Foundation RISE Up - Individual Training


Which credential is right for you?
RISE Up Retail Industry Fundamentals

Dive into the retail world, its career paths and industry jargon

Study retail operations, product life cycles, and supply chains

Know how the cost of goods sold impacts profit

Build basic customer service and sales skills

Practice job readiness skills

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RISE Up Customer Service & Sales

Discover the value of quality customer service

Improve your knowledge of different types of customers’ needs

Master effective communication skills

Design a sales plan and apply effective upselling strategies

Acquire advanced retail skills

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RISE Up Business of Retail

See retail as a business and define the profit model

Recognize inventory life cycle and inventory control

Explore merchandising and marketing

Understand loss prevention

Learn the importance of workplace safety practices

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The RISEUp Training Partner Program
The RISEUp Training Partner Program

The RISE Up Individual Training Program

Get Foundational Employability Skills
Land a job and get promoted in retail stores and beyond

Online Course Material
Designed for students of all backgrounds and education levels


Industry-Recognized Curriculum and Exams
Developed in collaboration with more than 20 retailers:

Our Proven Learning Strategy


You’ll study a block of content via reading or watching a video


You’ll reflect on what you have learned while completing activities, including scenario activities and simulations


You’ll receive feedback based on your performance provided via text or video

Scenario-Based Learning

Realistic scenarios support active learning. You’ll develop your problem-solving and decision-making skills and enhance the transfer of the skills you’ve learned to the job

Hands-On Activities

Hands-on activities are effective for skill development. You’ll apply and master key skills needed for the job and our safe environment will let you practice, identify performance errors and correct them

Have More Questions?

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RISE Up Training Partners

See What Our Students Are Saying

This is without a doubt the best program available for those wishing to enter the retail industry. RISE UP changes lives of people of all ages. What it helped me accomplish changed my life for the better.

Fry’s Food Stores E-Commerce Clerk Jeanne Przekota

I’ve seen a lot of growth in myself. This experience has allowed me to become a positive role model to my kids. They see me when I go to work. Everything I’ve learned – I’ve been trying to pass it on to them.

Goodwill Southern California Case Manager Alex Garcia

I definitely think RISE Up helped me a lot because I’ve been able to move up faster.

Menard's Supervisor Kambri Tessmer

Choose the industry-recognized credential that's right for you: