NRF Foundation RISE Up | Credentials

Two retail employees talking


Which industry-recognized credential is right for your students?

RISE Up Retail Industry Fundamentals
  • Dive into the retail world, its career paths and industry jargon
  • Study retail operations, product life cycles, and supply chains
  • Know how the cost of goods sold impacts profit
  • Build basic customer service and sales skills
  • Practice job readiness skills
RISE Up Customer Service & Sales
  • Discover the value of quality customer service
  • Improve your knowledge of different types of customers’ needs
  • Master effective communication skills
  • Design a sales plan and apply effective upselling strategies
  • Acquire advanced retail skills
RISE Up Business of Retail
  • See retail as a business and define the profit model
  • Recognize inventory life cycle and inventory control
  • Explore merchandising and marketing
  • Understand loss prevention
  • Learn the importance of workplace safety practices
RISE Up Warehouse, Inventory & Logistics
  • Understand how goods flow through the supply chain
  • Learn how warehouse/distribution/fulfillment centers are designed and operated
  • Calculate and explain key performance metrics
  • Demonstrate safety measures and techniques
  • Explore skills for warehousing jobs and career paths
The RISEUp Training Partner Program
The RISEUp Training Partner Program

The RISE Up Training Partner Program

Foundational Employability Skills
Help your students land jobs and get promoted in the retail industry and beyond

Flexible Delivery Options
Classroom, Online or Blended

For Any Student
Any background
or education level


Industry-Recognized Curriculum and Exams
developed in collaboration with more than 20 retailers:

Free Webinars

Want to learn more about becoming a RISE Up Training Partner? Our team is ready to answer your questions.

Sign up for one of our free webinars today.

It is easy and free to set up your organization as a RISE Up training partner

Step 1: Register

Complete our partner registration form.

Give us one business day. We'll send you a confirmation email.

 The link in your email will take you to the site where you can create your account and log in.

Step 2: Attend a Webinar

This brief webinar will give you an overview on how to get started in the new RISE Up platform.

Register here

Step 3: Visit the RISE Up Help Center

Our new RISE Up experience, hosted by Kaleidoscope Learning, includes a Help Center that offers four ways to contact customer service support and includes directions for common tasks like purchasing licenses and registering students.


Need help with the platform? Visit the platform support center for guides, articles, and contact methods for direct customer support.

Our Proven Instructional Strategy


Your students study a block of content via reading, watching a video or discussing with classmates


Your students will reflect on what they have learned while completing activities - participating in scenarios, simulations and class discussions


Your students will receive feedback based on their performance provided via text or video, or verbally from their peers and their trainer

Scenario-Based Learning

Realistic scenarios support active learning. Applying knowledge actively engages your students, develops their problem-solving and decision-making skills which helps them transfer the skills they learned to the job.

Hands-On Activities

Hands-on activities are effective for skill development, allowing your students to apply and master key skills needed for the job and providing them a safe environment to practice, identify performance errors, and correct them.

Training Partner Resources


Core content for the course, activities and check-point test questions
View Sample

Instructor Guide

Step-by-step guide to implement course content and activities
View Sample

Train the Trainer Videos

Video guides to subject matter, methodology and course management
View Sample

PowerPoint Presentation

Helps the instructor deliver the course. Includes media and activities from the online course.
View Sample (Note: Large Download - 30MB)

Have More Questions?

Visit our Resource Center

RISE Up Training Partners

See What Our Partners Are Saying

RISE Up credentials give people who are looking for good jobs and economic stability the preparation and support they need. We hear from retailers that candidates who come to interviews holding a RISE Up credential are better prepared – and they’re performing better once hired.

Center for the Future of Arizona Director of Workforce Development Holly Kurtz

The online RISE Up curriculum was thorough yet easy to follow and for students to understand. With a background in the retail industry, I was able to relate some real-life stories to the students throughout the course, which helped reinforce what was in the curriculum.

Rio Salado College Instructor Dwight Montjar

We love the virtual RISE Up training. Many of our students have very little employment history. The RISE Up Retail Industry Fundamentals online lessons and testing was perfect for students during the pandemic. It provided students with a credential to add to their resume and made them more employable.

Eckerd Connects Program Manager Courtney Rouse

Choose the industry-recognized credential that's right for your students: