A note about coronavirus (COVID-19)

We know the COVID-19 situation is evolving quickly. We’re as concerned as you are about keeping our staff and our community safe, and we’re tracking the situation closely with the guidance of public health experts. All RISE Up materials continue to be available online so you can use the RISE Up program remotely with your students.  View our RISE Up Online Delivery – FAQs here and access NRF’s COVID-19 resources here.

Learner

Trunk Club Employees work at Laptops

Take your first steps toward a promising career

Click here to enroll as an individual in our free RISE Up Retail Industry Fundamentals course. For the first question (Which organization are you affiliated with?), select 1Free from NRF Foundation.

The course will take you about five to seven hours to complete on a computer or tablet. No special software is required – you only need a web browser.

Once you complete all three lessons and pass all three exams, you have earned your RISE Up Retail Industry Fundamentals credential. List this on your resume and tell potential employers that you’ve completed this training and have the skills needed for a retail job.

See our step-by-step enrollment guide for more on how to get started.

Are you with an organization that's looking to offer RISE Up to a group of students or clients? Learn more here

The retail industry supports 42 million American jobs and covers a wide spectrum of work.

Whether you envision yourself becoming a store supervisor, a warehouse manager, or a loss prevention officer, a RISE Up credential will deliver the tools you need to start your career in retail.

Which credential will you start earning today?

RISE Up credential badges

Retail Industry Fundamentals: Learners who earn this certificate will develop basic customer service skills, math skills to conduct sales transactions, and an understanding of the retail industry, its impact on the economy and the diverse jobs available. Best practices for interviewing and exploring career paths are also covered. This course is perfect for someone looking for a first job and/or developing workplace readiness skills. 

  • Complete the course online in 5 hours
  • Take three short multiple-choice quizzes to pass
  • Cost is $99
  • Check out the syllabus 

Customer Service & Sales: Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs, and closing sales. The course also covers best practices for building resumes and navigating job searches. This course is perfect for someone interested in or currently working in a customer facing role, whether in retail or another industry.

  • Complete the course online in 14 hours
  • Take a 90-minute online exam with 75 multiple-choice questions
  • Cost is $115
  • Check out the syllabus 

Business of Retail: Operations & Profit: Learners who earn this certification will understand merchandising, marketing, store operations, loss prevention, and workplace safety. Learners will master math concepts, including determining pricing strategies and calculating profit and discounts. The curriculum also covers best practices for how to plan for a career and get promoted. This course is perfect for someone interested in advancing a career or a student needing to better understand how a business is run.

  • Complete the course online in 11 hours
  • Take a 90-minute online exam with 75 multiple-choice questions
  • Cost is $135
  • Check out the syllabus 

 

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RISE Up Success Story: Meet Alex Garcia

Meet Alex Garcia

A year ago, Alex Garcia was incarcerated. With the help of RISE Up, he's working to turn his life around. This is his story.