Give your team Retail training certified by the National Retail Federation. These 30-minute courses will equip your team with the practical skills to make a positive impact on your customer's experience.
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Create an inclusive shopping experience for all. This online course equips associates with practical strategies to:
Communicate respectfully and effectively
Provide assistance that honors dignity and independence
Identify and reduce barriers
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Turn tense moments into positive outcomes. Developed in partnership with the Crisis Prevention Institute, this credential teaches employees to:
Recognize warning signs of conflict
Apply proven techniques to calm situations
Maintain a safe, positive environment for customers and staff
