Give your team Retail training certified by the National Retail Federation. These 30-minute courses will equip your team with the practical skills to make a positive impact on your customer's experience.
Create an inclusive shopping experience for all. This online course equips associates with practical strategies to:
Communicate respectfully and effectively
Provide assistance that honors dignity and independence
Identify and reduce barriers
Turn tense moments into positive outcomes. Developed in partnership with the Crisis Prevention Institute, this credential teaches employees to:
Recognize warning signs of conflict
Apply proven techniques to calm situations
Maintain a safe, positive environment for customers and staff
