A note about coronavirus (COVID-19)

We know the COVID-19 situation is evolving quickly. We’re as concerned as you are about keeping our staff and our community safe, and we’re tracking the situation closely with the guidance of public health experts. All RISE Up materials continue to be available online so you can use the RISE Up program remotely with your students.  View our RISE Up Online Delivery – FAQs here and access NRF’s COVID-19 resources here.

Training Provider

RISE up training in Chicago

Help your students land one of the 800,000+ jobs in stores & beyond  

Use RISE Up credentials to deliver the workplace readiness and customer service skills your students need to land jobs.

Engage students with RISE Up’s media-rich, learner-centric course materials.

Flexible options allow you to easily deliver these stackable credentials. An intuitive new platform makes it a breeze to pull reports and track learner progress.

Retail is the largest private sector-employer in the economy, supporting 1 in 4 American jobs.

Which credential is right for your students?

RISE Up credential badges

Retail Industry FundamentalsLearners who earn this certificate will develop basic customer service skills, math skills to conduct sales transactions, and an understanding of the retail industry, its impact on the economy and the diverse jobs available. Best practices for interviewing and exploring career paths are also covered. This course is perfect for someone looking for a first job and/or developing workplace readiness skills.

Check out the syllabus. 

Customer Service & Sales: Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales. The course also covers best practices for building resumes and navigating job searches.  This course is perfect for someone interested in or currently working in a customer facing role, whether in retail or another industry.

Check out the syllabus. 

Business of Retail: Operations & ProfitLearners who earn this certification will understand merchandising, marketing, store operations, loss prevention and workplace safety. Learners will master math concepts, including determining pricing strategies and calculating profit and discounts. The curriculum also covers best practices for how to plan for a career and get promoted. This course is perfect for someone interested in advancing a career or a student needing to better understand how a business is run.

Check out the syllabus 

Check out a side-by-side overview of all all three of our credentials here.

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    Request a demo here

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    New Partners
    RISE Up’s stackable credentials offer flexible delivery options and are widely valued by industry professionals. Become a partner today.
    RISE Up Success Story: Ridgewater College

    Hear from Ridgewater College students who have gone through the Customer Service & Sales training

    Interested in becoming a training partner? Complete our partner registration here.