Credentials
Which industry-recognized credential is right for your students?
Retail Industry Fundamentals
- Dive into the retail world, its career paths and industry jargon
- Study retail operations, product life cycles, and supply chains
- Know how the cost of goods sold impacts profit
- Build basic customer service and sales skills
- Practice job readiness skills
Customer Service and Sales
- Discover the value of quality customer service
- Improve your knowledge of different types of customers’ needs
- Master effective communication skills
- Design a sales plan and apply effective upselling strategies
- Acquire advanced retail skills
Business of Retail
- See retail as a business and define the profit model
- Recognize inventory life cycle and inventory control
- Explore merchandising and marketing
- Understand loss prevention
- Learn the importance of workplace safety practices
Warehouse, Inventory, and Logistics
- Understand how goods flow through the supply chain
- Learn how warehouse/distribution/fulfillment centers are designed and operated
- Calculate and explain key performance metrics
- Demonstrate safety measures and techniques
- Explore skills for warehousing jobs and career paths
Our Proven Instructional Strategy
Read more about our approach to teaching and see curriculum examples. Learn More