Shorty after TaskRabbit’s 10th anniversary in fall 2018, CEO Stacy Brown-Philpot hired a Tasker to clean her home. “This Tasker figured out I was the CEO and sent me a chat message,” Brown-Philpot says. The man explained that he used to live out of his car, and thanks to TaskRabbit, he now has an apartment and had recently taken a vacation. “He said, ‘I just want to thank you. I wish I could clean your place for free.’” Brown-Philpot says it’s stories like his that get her excited for work every day. “We’re creating economic opportunity and meaningful income for people around the world who may not have other options.”
Brown-Philpot grew up in Detroit, running a paper route with her brother and working in her Uncle Hank’s pharmacy. She spent nearly a decade heading online sales and operations at Google, joining TaskRabbit in 2012. It was there where she led the successful acquisition of the company by the Ikea Group in 2017. TaskRabbit still operates independently – and since she joined, it has expanded to 45 markets in the U.S., United Kingdom and Canada, with a network of 140,000 Taskers.
Brown-Philpot, who sits on the board of directors for HP Inc., Nordstrom and Black Girls Code, says the company invested in data science early on to develop an algorithm that matches Taskers and jobs at the right place and time, whether it’s assembling an Ikea desk or mounting a TV. Through TaskRabbit for Good, Taskers and employees can give back to their communities, helping after disasters such as Hurricane Harvey and the shooting at Marjory Stoneman Douglas High School. “We’re not just building a platform, but we’re taking it to the community,” Brown-Philpot says. “If we’re helping neighborhoods grow — in addition to helping clients and helping Taskers — we’re successful.”