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Toni M. Miller

Senior Executive Vice President, Chief Administrative Officer and Chief Financial Officer
Boscov's Department Store, LLC
A headshot of Toni M. Miller, the senior executive vice president, chief administrative officer and chief financial officer at Boscov's Department Store, LLC

With more than 35 years of experience in retail finance and operations, one title isn’t enough for Toni M. Miller. She currently leads many of Boscov’s business operations. It’s a significant responsibility, but she’s done the work to back it up. Having started her career in direct marketing, Toni has been involved in retail, food services, hospitality and manufacturing. Before joining Boscov’s, she spent 27 years at Bass Pro Shops.

In some ways, a retail career is a far cry from youth ministry—which she initially thought might be her life’s work. But there are similarities, notably in the way she invests in the next generation of leaders, trying to create an environment where they have “an opportunity to learn, grow and advance.” That’s because others have invested in her, and she has “been able to learn from the best.” Toni shares freely with her team, hoping that somehow, it will enrich both their lives and careers.

Committed to the future of the industry, Toni has served on a number of retail industry advisory boards, and is on the foundation board for her alma mater, Southern Nazarene University, as well as the Berks County United Way Finance Committee and Reading Chamber of Commerce. And over the years, Toni has brought her talents and insight to numerous nonprofits.

Ultimately, Toni wants to inspire others to “give their best and be the best version of themselves.” Every day, she sets an example worth following.