Retailer Training Partner

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Retailer Training Partner

Which industry-recognized credential is right for your employees?
RISE Up Retail Industry Fundamentals

Introduce the retail world and its career paths

Explore retail operations, product life cycles and supply chains

Explain how the cost of goods sold impacts profit

Build basic customer service and sales skills

Develop job readiness skills

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RISE Up Customer Service & Sales

Establish the value of quality customer service

Expand knowledge of customers’ wants and needs

Develop effective communication skills

Teach sales planning and effective upselling strategies

Build advanced retail skills

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RISE Up Business of Retail

Define retail as a business and explain the profit model

Present inventory life cycle and inventory control practices

Explore merchandising and marketing

Build an understanding of loss prevention

Teach the importance of workplace safety practices

Learn More

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Man in warehouse pushing palette

The RISE Up Training Partner Program

Foundational Employability Skills
Help your employees prepare for key roles and grow with your team

Flexible Delivery Options
Classroom, Online or Blended

For Any Worker
Any background
or education level


Industry-Recognized Curriculum and Exams
developed in collaboration with more than 20 retailers:

Free Webinars

Want to learn more about becoming a RISE Up Training Partner? Our team is ready to answer your questions.

Sign up for one of our free webinars today.

It is easy and free to set up your organization as a RISE Up training partner

Step 1: Register

Complete our partner registration form.

Give us one business day. We’ll send you a confirmation email.

Our RISE Up trainings are hosted by Penn Foster. The link in your email will take you to the site where you can create your account and log in.

Step 2: Purchase

Once you’ve created your account, you’re ready to purchase our RISE Up training.

Click on Purchase to select the materials you want.

All purchased materials will appear under Manage Licenses.

Step 3: Enroll

When you’re ready to enroll your employees, click on Admissions and then select New Enrollment*.

Each employee requires a unique name, email address and date of birth. (You may use organization’s address and phone number to protect student identity).

*Enrolling more than 25 individuals? Use our Bulk Upload option.

Your employees will receive emails to complete their individual account registration and begin their training.
Employees who pass the exams will automatically receive an email and a downloadable credential certificate. You can click Report to access the graduate report and you can download certificates by clicking Certificate Download.

If you need help with the platform, contact the support team at or 1-800-986-6482.

If you’re looking to implement a training on your Learning Management System or for more than 500 employees, contact to discuss additional implementation and pricing options.


Our Proven Instructional Strategy


Your employee studies a block of content via reading, watching a video or discussing with others


Your employee will reflect on what they have learned while completing activities - participating in scenarios, simulations and discussions


Your employee will receive feedback based on their performance provided via text or video, or verbally from their peers and their trainer

Scenario-Based Learning

Realistic scenarios support active learning. Applying knowledge actively engages your employee, develops their problem-solving and decision-making skills which helps them transfer the skills they learned to the job.

Hands-On Activities

Hands-on activities are effective for skill development, allowing your employee to apply and master key skills needed for the job and providing them a safe environment to practice, identify performance errors, and correct them.

Training Partner Resources


Core content for the course, activities and check-point test questions
View Sample

Instructor Guide

Step-by-step guide to implement course content and activities
View Sample

Train the Trainer Videos

Video guides to subject matter, methodology and course management
View Sample

PowerPoint Presentation

Helps the instructor deliver the course. Includes media and activities from the online course.
View Sample (Note: Large Download - 30MB)

Have More Questions?

Visit our Resource Center

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See What Our Partners Are Saying

RISE Up credentials give people who are looking for good jobs and economic stability the preparation and support they need. We hear from retailers that candidates who come to interviews holding a RISE Up credential are better prepared – and they’re performing better once hired.

Center for the Future of Arizona Director of Workforce Development Holly Kurtz

The online RISE Up curriculum was thorough yet easy to follow and for employee to understand. With a background in the retail industry, I was able to relate some real-life stories to the employee throughout the course, which helped reinforce what was in the curriculum.

Rio Salado College Instructor Dwight Montjar

We love the virtual RISE Up training. Many of our employee have very little employment history. The RISE Up Retail Industry Fundamentals online lessons and testing was perfect for employee during the pandemic. It provided employee with a credential to add to their resume and made them more employable.

Eckerd Connects Program Manager Courtney Rouse

Choose the industry-recognized credential that's right for your employee: