Retailer Training Partner
Which industry-recognized credential is right for your employees?
Introduce the retail world and its career paths
Explore retail operations, product life cycles and supply chains
Explain how the cost of goods sold impacts profit
Build basic customer service and sales skills
Develop job readiness skills
Establish the value of quality customer service
Expand knowledge of customers’ wants and needs
Develop effective communication skills
Teach sales planning and effective upselling strategies
Build advanced retail skills
Define retail as a business and explain the profit model
Present inventory life cycle and inventory control practices
Explore merchandising and marketing
Build an understanding of loss prevention
Teach the importance of workplace safety practices
The RISE Up Training Partner Program
Foundational Employability Skills
Help your employees prepare for key roles and grow with your team
Flexible Delivery Options
Classroom, Online or Blended
For Any Worker
or education level
Industry-Recognized Curriculum and Exams
developed in collaboration with more than 20 retailers:
Want to learn more about becoming a RISE Up Training Partner? Our team is ready to answer your questions.
Sign up for one of our free webinars today.
It is easy and free to set up your organization as a RISE Up training partner
Step 1: Register
Complete our partner registration form.
Give us one business day. We’ll send you a confirmation email.
Our RISE Up trainings are hosted by Penn Foster. The link in your email will take you to the site where you can create your account and log in.
Step 2: Purchase
Once you’ve created your account, you’re ready to purchase our RISE Up training.
Click on Purchase to select the materials you want.
All purchased materials will appear under Manage Licenses.
Step 3: Enroll
When you’re ready to enroll your employees, click on Admissions and then select New Enrollment*.
Each employee requires a unique name, email address and date of birth. (You may use organization’s address and phone number to protect student identity).
*Enrolling more than 25 individuals? Use our Bulk Upload option.
Your employees will receive emails to complete their individual account registration and begin their training.
Employees who pass the exams will automatically receive an email and a downloadable credential certificate. You can click Report to access the graduate report and you can download certificates by clicking Certificate Download.
If you’re looking to implement a training on your Learning Management System or for more than 500 employees, contact RISEUp@nrf.com to discuss additional implementation and pricing options.
Our Proven Instructional Strategy
Your employee studies a block of content via reading, watching a video or discussing with others
Your employee will reflect on what they have learned while completing activities - participating in scenarios, simulations and discussions
Your employee will receive feedback based on their performance provided via text or video, or verbally from their peers and their trainer
Realistic scenarios support active learning. Applying knowledge actively engages your employee, develops their problem-solving and decision-making skills which helps them transfer the skills they learned to the job.
Hands-on activities are effective for skill development, allowing your employee to apply and master key skills needed for the job and providing them a safe environment to practice, identify performance errors, and correct them.
Training Partner Resources
Core content for the course, activities and check-point test questions
Step-by-step guide to implement course content and activities
See What Our Partners Are Saying
RISE Up credentials give people who are looking for good jobs and economic stability the preparation and support they need. We hear from retailers that candidates who come to interviews holding a RISE Up credential are better prepared – and they’re performing better once hired.
Center for the Future of Arizona Director of Workforce Development Holly Kurtz
The online RISE Up curriculum was thorough yet easy to follow and for employee to understand. With a background in the retail industry, I was able to relate some real-life stories to the employee throughout the course, which helped reinforce what was in the curriculum.
Rio Salado College Instructor Dwight Montjar
We love the virtual RISE Up training. Many of our employee have very little employment history. The RISE Up Retail Industry Fundamentals online lessons and testing was perfect for employee during the pandemic. It provided employee with a credential to add to their resume and made them more employable.
Eckerd Connects Program Manager Courtney Rouse
Choose the industry-recognized credential that's right for your employee: