RISE Up Training

sponsored by American Express
NRF Foundation RISE Up - Training

RISE Up Training

American Express is a proud partner of the NRF Foundation and excited to provide its merchants valuable trainings for its employees.

RISE Up is the NRF Foundation training and credentialing program that provides employability skills to help your employees excel in their roles and prepare them for promotion. Our curriculum and exams are informed and built by leading retailers like you and the skills taught are the skills your employees need to succeed. Whether you’re providing Retail Industry Fundamentals as onboarding for your new hires or providing Business of Retail to employees you’re considering for promotion to a managerial role, RISE Up training can help you and your employees be more successful.

We’ve helped more than 400,000 people earn RISE Up credentials.

Discover what RISE Up training can do for your employees.
 
Equip your employees with foundational retail skills that build from basic to advanced
 
RISE Up Retail Industry Fundamentals
Train your employees on the basics of retail

Designed to help retailers introduce employees to the retail world and its career paths

  • Explore retail operations, product life cycles and supply chains
  • Explain how the cost of goods sold impacts profit
  • Develop job readiness skills

This self-paced, online course takes an average of five hours to complete. It features knowledge checks and a 50-question multiple choice exam so you can see how your employees have mastered the skills and concepts.. Employees receive a digital badge and a printable certificate upon completion.

RISE Up Customer Service & Sales
Develop your employees' customer service and sales skills

Designed to help retailers emphasize the value of quality customer service

  • Expand knowledge of customers’ wants and needs
  • Develop effective communication skills
  • Teach sales planning and effective upselling strategies

This self-paced, online course takes an average of 16 hours to complete. It features knowledge checks and a 75-question multiple choice exam so you can see how your employees have mastered the skills and concepts. Employees receive a digital badge and a printable certificate upon completion.

RISE Up Business of Retail
Move your employees  into management

Designed to help retailers prepare their employees for retail leadership

  • Build understanding of inventory life cycles, inventory controls and loss prevention
  • Explore merchandising and marketing
  • Teach the importance of workplace safety practices

This self-paced, online course takes an average of 11 hours to complete. It features knowledge checks and a 75-question multiple choice exam so you can see how your employees have mastered the skills and concepts.. Employees receive a digital badge and a printable certificate upon completion.

Through this great offer from American Express, you can register for up to 30 free RISE Up trainings for your employees.

Just fill out this simple form.

Need help deciding what program is right for your employees? Sign up for our informational webinars on Mondays or Thursdays.

RISE UP Training Programs
 

Realistic scenarios support active learning, engaging your employees and developing their problem-solving and decision-making skills which helps them transfer the skills they learned to the job

Hands-on activities allow your employees to apply and master key skills needed for the job and provides them a safe environment to practice, identify performance errors, and correct them

Our course materials are designed for learners of all ages, backgrounds and education levels

Industry-Recognized Curriculum and Exams
developed in collaboration with more than 20 retailers:

Get Started with a Free Webinar

Get started with our free RISE Up webinar just for American Express retail partners.

You’ll get an overview of our three main credentials – Retail Industry Fundamentals, Customer Service and Sales and The Business of Retail: Operations and Profit. Find out which credential is right for you, your company and your employees. You’ll also get step-by-step instructions on how to access our online materials and tools.

  Register Here

After registering, you will receive a confirmation email containing all the information you’ll need to join the webinar and have your questions answered in real-time.

Questions?

Contact riseup@nrf.com.