The retail industry is America’s largest private-sector employer, supporting 55 million first jobs, next chances and lifelong careers to people in every community. Our industry-recognized curriculum and exams build workplace readiness through training resources loaded with real-world examples and engaging, media-rich activities.
The NRF Foundation RISE Up Retail Industry Fundamentals certificate is an introductory course for learners developing workplace readiness skills for a first job or reentering the workforce.
Developed in collaboration with over 30 retailers, the curriculum helps your learners land high-demand jobs and get promoted in the retail industry and beyond. Earning the Retail Industry Fundamentals certificate validates their knowledge and skills to employers and builds workplace-readiness.
Through RISE Up’s Retail Industry Fundamentals training, students will develop basic employability and workplace skills, including:
Identifying the economic impact of the retail industry.
Recognizing the retail cycle; Developing basic customer service and math skills to conduct sales transactions.
Learning technology tools used in retail; Practicing interview skills.
The NRF Foundation supports teachers, administrators, and mentors to successfully deliver RISE Up materials and guide students in developing their skills, providing:
Course Textbook: Core content, activities, and check-point test questions.
Instructor Training: Guides on subject matter, methodology, and course management.
Powerpoint Presentation: Course delivery supplement.
Career Chart: Visualization to guide students' career journeys based on their skills and interests.
Course delivery options are flexible – from online to classroom to a combination of both. Self-paced lessons allow students to engage with curriculum videos, activities, and knowledge checks. Mix and match your own lessons to provide a course that’s completely tailored for your students.
At the end, students receive a printable completion certificate, digital badge, and a credential they can list on their resume.
NRF Foundation's RISE Up curriculum and exams are industry-recognized and developed in collaboration with over twenty retailers, including Walmart, Macy’s, The Home Depot, and Nordstrom.
The Retail Industry Fundamentals training equips students with introductory knowledge to understand:
Industry terms and retail cycles
The economic impact of the retail industry
Customer service and sales skills
Basic retail operations and practices
Retail industry career-path options
Professionalism and communication for workplace readiness
Explore the Retail Industry Fundamentals curriculum for free and see how RISE Up supports you and your students.